At PrimeSpherez, we aim to deliver your products as quickly and securely as possible.

Processing Time

• All orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• USA & UK: Estimated delivery 7–15 business days.
• Other Countries: Estimated delivery 10–20 business days.
• Shipping times may vary depending on your location and customs clearance.

Shipping Charges

• We offer Free Standard Shipping on most orders.
• Any applicable shipping fees will be calculated at checkout.

Tracking

• Once your order is shipped, you will receive an email with a tracking number to monitor your shipment.

Contact Us

If you have questions about your order, please contact us at:
📧 info@primespherez.com

Customs, Duties & Import Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs fees which are determined by your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Delivery may be delayed while shipments are processed by customs.

Lost or Delayed Shipments

If your tracking indicates delivery but you have not received your package, please contact us at info@primespherez.com with your order number. We recommend waiting 7 business days after the expected delivery date before filing a lost-package claim. For international shipments, allow additional time for customs delays.

Return & Refunds

For details about returns, refunds, and exchanges, please see our Returns & Refunds Policy.